Some questions you may have - 

• How will the driver meet me upon my arrival at the airport?

  • The driver will come into the airport approximately 20 minutes after the plane has landed. He will have a board with AIRPORTCONNECTMK on it and your name to identify himself and he will be waiting in arrivals or at another pre-arranged point

• What if my plane is running late / will I miss my driver? 

  • No. We monitor all flights and time the pickup accordingly. 

• Do you supply child seats?

  • No, sorry but you can use your own and we will store it for you and bring it on the return journey

• Why is the pick up price more than the take down price?

  • This is because of the parking charge at the airport.

• Is there a way of avoiding this extra charge?

  • Yes. If it is possible the driver will meet you outside. If he does not pay to park, he will not charge you to park. But at most airports (except Luton) it is easier for the driver to come inside and meet you.

• Can I smoke in your vehicles?

  • Sorry, no smoking in any vehicles.

• Will there be any extra charges for multiple drops offs / pick ups?

  • Possibly, please ask when booking

• What information will I need to give when booking?

  • Your name, address or pick up point, your destination, how many passengers, how much luggage, date and time you are travelling, will you be wanting a return journey, date and time of return journey and flight number. If you want to pay by Credit or Debit card, you will need to let us know when you book.

• How do I set up a company account or invoice facility?

  • Get in touch with us and we can arrange it. We will invoice you for any journeys. You will then have 28 days to settle your account. We do not charge an administration fee for accounts.

Please give us a call if you have any other questions or need any further information - 01908 368396